Orders & Shipping
Where do you ship?
We ship worldwide. Shipping rates and delivery times vary based on your location.
How long does shipping take?
Since we use a print-on-demand service, each item is made to order. Processing time usually takes 2-5 business days before shipping. Estimated delivery times:
• US: 5-10 business days
• International: 7-20 business days
Can I track my order?
Yes. Once your order is shipped, you will receive an email with tracking details.
Returns & Exchanges
What is your return policy?
Because our products are made to order, we only accept returns or exchanges for defective or damaged items. If you receive a damaged product, please contact us within 14 days of delivery with photos of the issue.
Do you offer refunds?
Refunds are only available for damaged or misprinted items. If you have any issues with your order, contact us, and we will work to resolve it.
Products & Sizing
How do I choose the right size?
Each product page includes a size guide. Please review it carefully before ordering, as we cannot offer returns for incorrect sizing.
Are your products sustainably made?
We work with a Printing Company, a print-on-demand supplier that produces items only when ordered, reducing waste and excess inventory. They use eco-friendly inks and source materials responsibly.
Contact & Support
How can I get in touch?
For any questions or issues, email us at [email protected] or message us on Instagram [@ipq_apparel].
How can I stay updated on new drops?
Follow us on Instagram and sign up for our newsletter to get first access to new collections and special offers.